4/12/07

Symantec Veritas Support Links

A common complaint with my customers as of late is the difficulty in
navigating the new Symantec website in terms of the Enterprise recovery
products (Veritas). Below are some links to book mark for easier navigation
and tips on filtering for language.


all supported Enterprise products:
http://www.symantec.com/enterprise/support/all_products.jsp
aggregated support search:
http://search.symantec.com/custom/us/query.html
knowledge base search:
http://seer.support.veritas.com/NAV_BAR/clustersearch.asp?
|-- once you select the product from here you can get the last 30-days
documents or the entire published list

Language Filter

You got to support.veritas.com the same way as
before, and you simply select the "compatibility list" link. This takes
you to the old Compatibility & Reference site complete with search
filters for language, documentation, and version/platform.

Another tip is to use Googles site:support.symantec.com feature.
It can at times give better results than Symantec's engine.

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